Policies and Compliance Postings


1. Accessible Customer Service Policy


2. Complaints and Feedback Policy


3. MCSS ReportON re Abuse:


CLGS supports the initiative of the Ministry of Community and Social Services called ReportON.  This initiative was launched on November 16, 2016 as a new service for reporting suspected or witnessed abuse of adults with developmental disabilities. MCSS' announcement regarding this service can be read by following this link:



Anyone suspecting or witnessing such abuse, is encouraged to report their concerns directly to the Ministry through the new portal which is available by following this link: http://www.mcss.gov.on.ca/en/mcss/programs/developmental/reportON/index.aspx








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